"Our clients
see value in
what we do."

Frequently Asked Questions

If you don't see the answer to your question on this page please contact us, we will be happy to answer all your questions promptly.

Q: Is there any contract for your services?
A: Our Company offers a unique 30 days trial period. You will not be bound by any contracts until OUR GOOD QUALITY IS PROVEN. After 30 days, our unique service agreement will be in effect and will be based solely on performance. By adhering to this code, Victoria Gentle Living Services is confident you will be pleased with the quality of our work and you will always be in control.

Q: How often should I have cleaning or building maintenance done?
A: Your cleaning schedule will depend on your own individual needs; some are monthly, weekly or daily. It's best to have one of our experienced staff members evaluate your needs and do a written estimate. By helping us completely understand your needs, we will be able to provide you with fully transparent pricing for the services you will require.

Q: Is Victoria Gentle Living Services an insured provider of cleaning services in Victoria BC?
A: Yes, we also have highly trained and screened staffs that are committed to the highest level of customer service and attention to detail.

Q: How expensive is it to have professional cleaning services?
A: It is not very inexpensive. In fact it may be more expensive if you don’t have professionals take care of your cleaning in the long run. Find out more by requesting an estimate.

Q: Do you use environmental friendly cleaning products?
A: Yes. We go above and beyond to select only the best, most environmentally friendly products available on the market today.

General Procedures

I. Supervision

  • Victoria Gentle Living Services will stay in close contact with the management concerning all work performed.
  • All Victoria Gentle Living Services personnel will be trained and supervised to perform to the best of their ability in order to accomplish the healthy space you deserve.

II. Security procedures and Insurance

  • Victoria Gentle Living Services interview, screen, and train all personnel.
  • Before leaving the building, Victoria Gentle Living Services personnel will check to ensure that the building is properly secured.
  • Victoria Gentle Living Services will provide all necessary insurance and clearance on all personnel.

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